Terms of Service

1. Agreement to Terms

By accessing or using Stackbase ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

Stackbase provides managed Supabase hosting services, allowing users to deploy and manage isolated Supabase instances through our platform at stackbase.sh.

2. Service Description

Stackbase offers managed hosting for Supabase instances. Each subscription provides a dedicated Supabase stack including PostgreSQL database, authentication, storage, and real-time functionality.

The Service is provided on an "as is" and "as available" basis. We strive for high availability but do not guarantee uninterrupted access.

3. User Obligations

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Ensuring your use complies with applicable laws and regulations
• Managing and backing up your data stored in your Supabase instances
• Configuring appropriate security settings for your databases

You must notify us immediately at hello@stackbase.sh of any unauthorized use of your account or security breach.

4. Payment Terms

Stackbase subscriptions are billed at $9.99 USD per month per Supabase instance. Payment is processed through Stripe and billed monthly in advance.

By subscribing, you authorize us to charge your payment method on a recurring basis. You are responsible for maintaining valid payment information.

Prices are subject to change with 30 days notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

5. Cancellation and Refunds

You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period.

Upon cancellation, your Supabase instance will be marked for deletion. Data will be retained for 30 days after cancellation to allow for recovery. After 30 days, all data is permanently deleted and cannot be recovered.

We do not offer refunds for partial months. No refunds will be issued for cancellations made during an active billing period.

6. Acceptable Use Policy

You may not use Stackbase to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malware, viruses, or malicious code
• Engage in denial-of-service attacks or attempt to gain unauthorized access to systems
• Store or distribute illegal content, including child exploitation material
• Send spam or unsolicited communications
• Engage in cryptocurrency mining
• Use the Service in a way that excessively consumes server resources or degrades performance for other users

We reserve the right to suspend or terminate accounts that violate this policy without notice or refund.

7. Data Handling and Privacy

You retain all rights to data you store in your Supabase instances. We do not access, use, or share your data except as necessary to provide the Service or as required by law.

We implement reasonable security measures to protect your data, but cannot guarantee absolute security. You are responsible for implementing appropriate security practices within your Supabase instances.

We strongly recommend maintaining your own backups. While we implement backup systems, we are not liable for data loss.

8. Limitation of Liability

To the maximum extent permitted by law, Stackbase and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or other intangible losses.

Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Service Availability and Maintenance

We may perform scheduled maintenance that temporarily interrupts service availability. We will attempt to provide advance notice for planned maintenance when possible.

We reserve the right to suspend the Service for maintenance, security updates, or to address technical issues without liability.

10. Intellectual Property

The Stackbase platform, including its software, design, and documentation, is owned by Stackbase and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of the Service.

The Supabase software running within your instances is subject to its own license terms. You acknowledge that Supabase is a separate project and Stackbase provides hosting services only.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date.

Material changes will be communicated via email. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

12. Account Termination

We may suspend or terminate your account if you violate these Terms, fail to pay fees, or engage in conduct that we determine is harmful to the Service or other users.

Upon termination, you will lose access to your instances and all associated data. We are not obligated to provide data exports after termination.

13. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved in the appropriate courts.

14. Contact Information

If you have questions about these Terms, please contact us at:

hello@stackbase.sh